Frequently Asked Questions

Can you decorate my windows? 

Yes we do decorate windows but normally only if they are timber not upvc?

What type of wood do you use? 

Our standard timber is Tulip/Poplar but we can upgrade to Accoya should our clients request it.

Do you fit UPVC windows?

No we don’t normally do it but should you end up going for that then it wouldn’t be a problem to source uPVC windows and fit them for you.

What locks do you put onto the windows?

We have sash security locks as well as fitch fastener(lockable) both of which are accepted by home insurance companies.

Can you match the style of my existing windows? 

Yes we can.

Do your windows or doors meet FENSA requirements? 

Yes they do. My fitting company is FENSA registered so if a certificate is required after installation then we will arrange it. Please note only complete new box sash windows need to be FENSA registered, not if you just replace the sash sliders themselves.

I am in a listed property / conservation area. Do I need permission to change windows? 

Generally as long as the new ones going in are matched with the original style of the street i.e. not the uPVC windows then its fine, but depending on the area it’s good practise to contact your local council and confirm with the planing officer as to how best proceed.